Terms of Service

Last updated November 2, 2026

Draft under attorney review. This page is not yet in effect and may change before REO starts taking payments.

These terms are an agreement between you and RealEstateEcho ("REO", "we", "us"), operated by RealEstateEcho LLC, a Georgia limited liability company (8735 Dunwoody Pl #6, Atlanta, GA 30350). By creating an account or using REO, you agree to them.

1. Who can use REO

REO is for real estate licensees who hold an active license in the state where they use it (Georgia today), are at least 18, and work under their broker's supervision as the law requires. You use REO for your own real estate business, under your own account. Don't share your login.

2. What REO does, and what it doesn't

• REO reads what you say or type and proposes values for the fields of your own contract form, shows where each value came from, and prints the values you approve onto your own licensed copy of the form. It also calculates contract dates, keeps a to-do list, prepares email text for you to review and sends documents you choose to your own clients for electronic signature.
• REO is a software tool. It is not a law firm or a real estate brokerage and does not give legal, tax or brokerage advice. Nothing REO shows is a recommendation about what terms to offer.
• You review and approve every value before REO creates a document, and you are responsible for the contracts you prepare, send and sign, and for following the law, your license rules, your MLS rules and your broker's policies.
• REO uses artificial intelligence to read your notes and documents. AI can make mistakes, and dates and other values REO calculates can be wrong if the information behind them is wrong. Always check every page against what you intend and what was signed.

3. Forms

You upload your own licensed copy of each form REO fills (for example the GAR F201) and confirm you are licensed to use it. REO does not provide the forms and keeps no master copy. You are responsible for having the right to use the forms you upload.

4. Pricing, credits and payments

• Your first full deal is free. After that, a full deal costs $30 and a Single Offer costs $15, as shown on our pricing. Prices may change; the price shown at checkout applies to that purchase.
• A deal (a "property") is one address and one transaction, active for 90 days from when it is paid for (its first approved contract). Once it goes under contract, it stays active until it closes or ends. A full deal includes unlimited offers, counteroffers and revisions on that property, subject to a fair-use limit of 25 versions per property in 24 hours. A Single Offer covers one contract on one property and can be upgraded to a full deal for the difference in price.
• If a buyer's offer isn't accepted and you mark it "Offer not accepted", the credit moves to the same buyer's next property, up to 10 properties or 180 days from the first, until an offer goes under contract.
• Purchased credits expire 12 months after purchase.
• Payments are processed by Stripe, which handles card processing and sends your receipt, under its own terms. Refunds follow our Refund Policy.

5. Your content and your clients' information

You own what you upload and record. You give REO permission to store and process it only to provide the service to you. You confirm you have the right to give us your clients' and other parties' information for this purpose. Recordings and full transcripts are deleted when you approve a draft, and each property's files and records are deleted seven days after you mark its transaction ended, because by then you already have your final documents as PDFs. We email you a reminder three days before. Download or email yourself what you need to keep before then; your broker's record-keeping duties remain yours. See our Privacy Policy.

6. Acceptable use

Don't use REO to create false or misleading documents, to act without a license, to discriminate in violation of fair housing laws, to break your MLS's rules, or to send messages to people who haven't agreed to deal with you. Don't copy, scrape, overload or try to break into REO, or resell it.

7. Services we rely on

REO uses third-party providers for hosting, data storage, transcription, AI, public records, electronic signatures and payments. Their outages can affect REO. Public-records and MLS information can be wrong or out of date, which is why REO marks it for you to check.

8. Availability and changes

We work to keep REO available and accurate but don't promise it will be uninterrupted or error-free. We may change or stop features. If we make a material change to these terms, we'll tell you in REO or by email before it takes effect.

9. Disclaimers and limits on liability

REO is provided "as is". To the fullest extent the law allows, we are not liable for indirect or consequential losses, lost profits or lost commissions, or for losses that come from contract terms you approved, and our total liability for any claim is limited to the amount you paid us in the 12 months before it. Nothing in these terms limits liability that can't be limited by law.

10. Indemnity

You agree to cover our reasonable losses from claims caused by your contracts, your use of REO in breach of these terms, or information you gave us without the right to share it.

11. Ending your account

You can stop using REO at any time and ask us to delete your account. We may suspend or close accounts that break these terms. Sections that by their nature should continue (such as 9 and 10) continue after your account ends.

12. Law and disputes

These terms are governed by the laws of the State of Georgia. Disputes go to the state or federal courts in Fulton County, Georgia, unless the law requires otherwise.

13. Contact

Questions about these terms: see Contact.